Shipping policy

Shipping Policy

We ship from the United States and currently ship within the USA only. Here's what to expect after you place your order.

Order processing

Ready-to-ship items are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). The estimated shipping time for each item is also shown on its product page and in your cart. You'll get a confirmation email with tracking as soon as your order ships.

Custom tailoring & pre-order items

Items with custom tailoring (such as custom-stitched blouses) and pre-order items ship within 3–5 weeks. You'll receive a tracking link as soon as your item ships.

Shipping rates & delivery

  • Free standard shipping on orders over $40.
  • Orders under $40: a flat $5 shipping fee.
  • Estimated delivery: 3–5 working days after dispatch. Farther states (such as California and Arizona) can take up to 7 working days.

Tracking your order

Once your order ships, we'll email you a tracking link. You can also view your order status in your account.

Delivery delays

Occasionally carriers experience delays due to weather or high demand. We'll do our best to keep you updated. If your tracking hasn't moved in several days, contact us and we'll look into it.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We're not responsible for orders delayed or returned due to an incorrect or incomplete address. If a package is returned to us, we'll reach out to arrange re-shipment (additional shipping may apply).

Lost or damaged packages

If your order arrives damaged, or tracking shows delivered but you haven't received it, contact us within 48 hours so we can help resolve it.

Need help?

We're here to help — reach us any of these ways:

Deshi Besh LLC · Amherst, New York, United States